Dungeon Help
Email Support   Please email us at Support with any questions and comments.
Video Clip Playback  

You will need Windows Media Player 9 or newer to view most video clips on this site.

Right click on "56K" (modem) or "220K" (broadband) and click "Save Target As", then select the directory where you want to save the .wmv file.

Some of the older clips are in Real Media format so you'll need the Real Player also.


LOST PASSWORD   You can retrieve your password from CCBill Customer Support -- you will need the email address that you signed up with and your subscription ID number. If you don't have your subscription ID number, you can use the credit card number/checking account number/phone number used to purchase your subscription.
CANCEL SUBSCRIPTION   You can cancel your membership subscription to my site by clicking CCBill Customer Support -- you will need the email address that you signed up with and your subscription ID number. If you don't have your subscription ID number, you can use the credit card number/checking account number/phone number used to purchase your subscription.
Pictures not displaying
(showing as red "X")
  This is usually caused by a program running on your computer that is blocking the images (in particular, something that is preventing the sending of the URL_REFERRER field). To prevent this from happening, you need to configure your software to send the information required by the site to display the images - there are too many different software packages and procedures to give a guide for each, but please be assured that the site will work fine once you figure out what setting needs to be changed on your end.

For Norton Internet Security 2003
- Open Norton internet Security
- Click OPTIONS, Select Norton Internet Security
- Click the WEB CONTENT tab and click ADD SITE
- Scroll down and click on the new entry in the list of sites
- Add www.stevedungeon.com to the list
- On the global settings tab, 'Information about visited sites' uncheck USE DEFAULT SETTINGS and select PERMIT
- Chick OK at the bottom and clear your browsers temporary internet files before entering the site to view a gallery.

For Norton Internet Security 2004
- Open Norton Internet Security
- Click Privacy Control; Click Configure
- Click Advanced; the Web Contents tab will appear
- Click Add Site and type in thissite.com (where thissite is replaced with www.stevedungeon.com) in the window that appears
- On the global settings tab, 'Information about visited sites' uncheck use default settings and select PERMIT
- Click OK